Shipping policy

SHIPPING INFORMATION

Processing can take 1 to 2 business days, and then one of our delivery partners will get the item to you. You'll get a shipment notification email with a tracking number once your parcel leaves us.

NEW ZEALAND

Standard Shipping 4-7 business days $15NZD

Express Shipping 1-3 business days $20NZD

INTERNATIONAL DELIVERY

New Zealand Post Standard 10-15 business days $20NZD

New Zealand Post Express 3-10 business days $25NZD

HAVEN'T GOT A TRACKING NUMBER

Your tracking number may be delayed 1 to 2 business days from the time that your parcel leaves us. If your tracking number isn't updating or working at all after that time period, feel free to email us at hello@circa99.com

THEFT/STOLEN POLICY

If a customer's parcel is lost or stolen once the courier company has successfully delivered it, Circa 99 does not cover the cost of the stolen/lost items.

DELIVERY NOTES

  • Orders sent to destinations outside of New Zealand may incur additional tax and/or customs charges when they arrive. Please check any import fees you may be liable for before ordering. We can not grant a refund if your item is in transit.
  • Please make sure your delivery address is correct to avoid delays.
  • Once your order has been dispatched, it’s no longer possible to make changes on the shipping address. We encourage you to always double-check your address before placing your order.
  • For all re-delivery of returned orders due to an incomplete, incorrect address or uncollected parcels, the customer is responsible for additional shipping charges to have the order re-shipped to the correct shipping address.

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